I don’t have a store because I’m a lactation consultant, not a retailer.
Most lactation consultants have an inventory they are interested in selling and some let you order a variety of products online. It’s a good way for a lactation consultant to make money but not the best way, in my opinion, to provide advice to a client. I made a conscious decision to offer clients my advice, rather than a manufacturer’s products. In addition, lactation consultants are prohibited to endorse any product to avoid conflict of interest. The only products I carry and sell are those required to help you accomplish your goals during our visit.
Although you may find it convenient to buy something online from your lactation consultant, I believe it’s best to get product recommendations from someone who has knowledge but no products to sell that could compromise delivery of the best advice. Combining the role of consultant and retailer carries an inherent conflict of interest that my standards will not permit. During our consultation, I may recommend you buy something but you can be confident that I won’t compromise my ethics by that recommendation.
From Allied Health World-2010:
Do IBCLC certified professions adhere to a Code of Ethics?
Once individuals receive their IBCLC they are required to adhere to a strict Code of Ethics that mandates they purchase liability insurance, maintain confidentiality according to HIPAA codes, and follow the provisions of the International Code of Marketing Breast Milk Substitutes. The International Code of Marketing Breast Milk Substitutes mandates an IBCLC cannot offer formula to clients because it would insinuate they were endorsing a certain brand of formula.
They are also not allowed to endorse any particular product, such as a specific brand of pump or bottle, to avoid conflict of interest. If a lactation consultant suggests something to a client, they typically provide them with three choices and let them chose so they are not accused of endorsing anything.